In a previous post I wrote about issues a client, Botanas had with their MSP. Well COVID-19 caused a mistake to be made. You can read that blog here: http://theweeklygeek.com/2020/05/04/pay-for-manages-services-dont-get-support/ As a restaurant and needing to stay in business, move the produce she purchased before the mandatory (and in my opinion illegal) shutdown the owner […]
Entries Tagged as 'Soap Box'
More MSP mis-adventures
June 16th, 2020 · No Comments
Tags: Purchasing · Soap Box
Pay for “Manages Services”, don’t get support.
May 4th, 2020 · 1 Comment
As a technology company we pride ourselves on customer service.Unfortunately, too many companies only care about making money. For years I have fought against the “managed service” (MSP aka Managed Services Provider) mentality. Microsoft and Intel have tried their darnedest to coheres tech companies into providing “manages services”. Where the customer is charged a flat […]
Tags: Soap Box
Black Swan Event of Technology
February 16th, 2020 · No Comments
A black Swan event is something that was not expected to occur, but a series of events caused it. Normally hindsight allows those looking at it to see that it was actually predictable. Here is a link where you can read more on Black Swan events: http://blackswanevents.org/?page_id=26 In our case, I can see clearly why […]
Tags: Hardware · Purchasing · Soap Box
Slow internet will cause problems
May 23rd, 2019 · No Comments
Sometimes you need to open your wallet and get faster internet. I have a client, only 3 active computers with 5 on their small network. They have the slowest internet available to save money. They had to quit using Microsoft Outlook because it would time out when downloading email from this 768kb connection. Windows Live […]
The hard drives we use, and why
June 22nd, 2017 · No Comments
In continuing with why I use the parts I do series, in this article I want to cover the hard drives I use and why. Yes I used the plural in hard drives. Unlike my exclusive use of ASUS motherboards, Crucial RAM and Intel processors, I use three different brands of hard drives.
Tags: Hard Drives · Hardware · Purchasing · Soap Box